Refund policy

# Refund Policy Effective Date: 16 May 2026 Welcome to Ecomaholics. By purchasing any course, training program, workshop, mentorship, digital product, or service from Ecomaholics, you agree to the terms mentioned in this Refund Policy. ## 1. Digital Product & Recorded Course Policy All recorded courses, digital products, downloadable materials, templates, ebooks, and online training content sold on Ecomaholics are non-refundable and non-returnable once access has been provided. Since digital products can be accessed, viewed, copied, or downloaded instantly, refunds cannot be processed after course access is granted. ## 2. Live Training Programs For live online or offline training programs, workshops, or mentorship sessions: * Fees once paid are generally non-refundable. * In exceptional situations, refund requests may be reviewed at the sole discretion of Ecomaholics management. * If approved, processing charges, payment gateway charges, taxes, and administrative charges may be deducted from the refundable amount. ## 3. Duplicate Payments If a customer accidentally makes multiple payments for the same course or service, the excess amount may be refunded after verification. Refund processing for duplicate payments may take 7–15 working days depending on the payment method and banking process. ## 4. Technical Issues If a learner faces genuine technical access issues related to course availability, login, or payment confirmation, our support team will make reasonable efforts to resolve the issue. Refunds will not be provided for: * Internet connectivity issues * Device compatibility issues * Lack of technical knowledge * Failure to attend live sessions * Change of mind after purchase ## 5. Course Access Validity Recorded course access validity is limited as per the plan purchased. Once the validity period expires, access may be restricted automatically. No refund or extension will be provided due to non-usage during the validity period. ## 6. User Responsibility Before purchasing any course or program, users are advised to: * Read complete course details carefully * Understand course structure and coverage * Verify device and internet requirements * Contact support for doubts before payment Purchasing a course confirms that the user has understood the course details and agrees to this Refund Policy. ## 7. No Guaranteed Earnings Ecomaholics provides educational and training content only. We do not guarantee: * Specific income * Business success * Marketplace approvals * Sales volume * Profitability * Job placement * Account performance Results may vary depending on individual effort, market conditions, skills, investment, execution, and other external factors. ## 8. Account Sharing Restriction Course access is provided for personal use only. Sharing login credentials, redistributing content, recording sessions, reselling materials, or unauthorized usage may result in immediate suspension of access without refund. ## 9. Cancellation Rights Ecomaholics reserves the right to: * Modify course structure * Update training materials * Change trainers or schedules * Reschedule sessions * Cancel access in case of policy violations ## 10. Contact for Support For support related to payments, access, or technical issues, users may contact: Ecomaholics Website: [www.ecomaholics.com](http://www.ecomaholics.com) Email: [support@ecomaholics.com](mailto:support@ecomaholics.com) Phone: +91 7575070664 ## 11. Policy Updates Ecomaholics reserves the right to modify or update this Refund Policy at any time without prior notice. Updated policies will be published on the official website.